Emma – Emma the Practice Manager, is committed to maintaining and supporting our highly dedicated, motivated team so that we can continue to deliver consistent dental excellence. Emma’s expertise was recognised nationally when, in 2004, she was presented with the award for Practice Manager of the Year by The British Practice Managers’ Association. Again, in 2006, she was awarded Practice Manager of the Year, this time from The Probe National Dental Awards, and as a direct consequence is now lecturing nationally to dental teams on management issues and providing invaluable tuition on how to create the perfect front desk team. Emma is now providing a comprehensive list of courses for dental practice managers on all areas of dental practice management. Emma has ben working within the dental industry for over 30 years and is responsible for the continual development and growth of the practice, with a genuine commitment to providing a better patient experience. She looks after the overall strategy of the business as well as team development and the patient experience as her aim has always been to provide exceptional customer service. Emma focuses on maintaining a highly skilled and motivated, happy team around her all working towards the same goal of delivering the very best dental care possible.
Di – GDC 122350, having been a dental nurse in the local area for 15 years, will also be a familiar friendly face to many of you. Diane is Rhodri’s implant care nurse, and is always keen to keep up to date with her knowledge and practical skills. When she is not assisting in treatment rooms, Diane might often be your first contact at the practice either on the front desk or as a member of our team of treatment coordinators. Diane is also the practice Clinical Lead Nurse ensuring that all current cross infection methods are in place providing first class protection to patients and staff. Having developed a passion to mentor other student dental nurses to provide not only first class chairside assistance, but also dental nurses that offer exceptional all round patient care, Diane developed a very successful course for student dental nurses as part of absolute dental training and also provides in-house training to student dental nurses at Absolute Dental, and is also an examiner for the National Examining Board for Dental Nurses.
Melanie – GDC 242807 Melanie joined the practice in 2011. Since training with us and qualifying in 2012, she has loved the daily challenge of her varied roles at the practice. She really enjoys supporting the different clinicians including our specialist and has gained a lot of new skills and experience along the way. Melanie strives to deliver great care to our very special Absolute patients and is proud to be part of a Team who are so passionate about what they do. And should you ever want a little French conversation, Mel is your girl!
Sophie – Sophie joined the practice in November 2019 and is looking forward to training to become a qualified dental nurse in the very near future to expand on her already considerable experience in the dental profession. When Sophie isn’t at work, you will find her on her horse, or spending time with her family.
We are very proud of our attentive, professional team – and as a direct consequence – the high standards of care we are able to deliver.